Type 2 Diabetes (T2D)Healthcare Delivery & EducationDigital Health Tools
RESEARCH SUMMARY

WhatsApp self-care education may improve HbA1c and daily self-care in women with type 2 diabetes

Low confidence
high bias
Last updated May 28, 2026

Key takeaway:

In this 3-month pre-post study, a nurse-led instructional WhatsApp group was linked with better diabetes self-care scores and a moderate drop in HbA1c among women with type 2 diabetes.

Study at a glance

What was studied

A 3-month instructional WhatsApp group for diabetes self-care and HbA1c outcomes.

Study type

non-randomized clinical trial (non-RCT or NRCT)

duration

Short-Term (≤3 mo)

Intervention

WhatsApp-based diabetes self-care education program

Outcomes

HbA1c, Self-management behaviors

Funding

Non-industry sponsored

Main effects

↓ HbA1c changed from 8.61% to 7.92% over 3 months

↑ Total diabetes self-care score improved from 96.35 to 132.10

↑ Self-care domains improved across diet, exercise, monitoring, adherence, follow-up, and foot care

Evidence Summary

InterventionOutcomeMeasured ChangeStudy Effect
Behavioral & Lifestyle
WhatsApp-based diabetes self-care education program
(Behavioral & Lifestyle)
Glycemic Control
HbA1c
(Glycemic Control)
Decrease
Limited
Behavioral & Lifestyle
WhatsApp-based diabetes self-care education program
(Behavioral & Lifestyle)
Adherence & Engagement
Self-management behaviors
(Adherence & Engagement)
Increase
Mixed

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evidence suggest

Evidence Suggest

  • A structured WhatsApp education workflow was linked with improved self-care scores in this cohort
  • HbA1c showed moderate improvement over the intervention period
  • Without a control group, causal certainty remains limited
who this applies

Who this applies to

Adult women with type 2 diabetes

keep in mind

Keep in Mind

Findings come from a pre-post design, not a randomized trial

between the lines

Between the Lines

  • No randomized or parallel control group
  • Single-site sample of women only
  • Small final analyzed sample (n=62)
  • Short follow-up and no long-term durability data

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Journal Reference

Alhazmy RS, Khalil AH, Almutary H. Effects of an instructional WhatsApp group on self-care and HbA1c among female patients with type 2 diabetes mellitus. PLoS One. 2024;19(9):e0305845. doi:10.1371/journal.pone.0305845

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